Using microsoft office on mac9/22/2023 If I'm not eligible, I'd just like my email to be disassociated from office, given the fact it's my university email which I need to keep as clean and I don't mind if I'm not eligible, I'm just very confused as to where I stand with Office 365 Education. It was probably because I'm not actually eligible (though I'd assumed I was since I received the verification email) so I tried to re-check by submitting my email again and I get the 'We know you! Log in!' message, as though my email is registered, but I still I had closed the browser page with online Office 365 open so I reopened the page to log in, but I couldn't because again, 'We don't recognise this user ID or password'. In the correct password to the account, obviously, but it doesn't work. I opened the app and was asked to log in using the email I'd used to download the app but I keep receiving the 'We don't recognise this user ID or password' message. I was taken to the online Office 365 page and clicked 'install desktop version'įor my mac, an option I found on the top right corner. I promptly got on email asking me to verify my request and I verified it. ![]() Still, to check for eligibility you're supposed to submit your school email on the sign up page, so I did so. ![]() Odds were I wasn't eligible, since my university assigns edu.com emails that work with gmail and not microsoft but I recently purchased a new mac and decided to see if I was eligible for Office 365 Education before purchasing the boxed version of office.
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